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Customer Support Center
Our aim is to ensure that you have a great shopping experience, finding the right product and at the right price.
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- Ordering Guide
Step-by-step, Auctions, Promotions, Payment, more...
- On-Line inventory reports
Popularity, BestSellers, Inventory, more...
- Multicolour.com Policies
Privacy, Security, Return, Trading Guarantee, more...
- Identification certificates
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If you need to contact us then either telephone us on (+66-2) 233-2108 or (+66-2) 233-3821 anytime between 8.00am and 6.00pm ( GMT +7:00 ), 6 days a week or email at support@multicolour.com or by
filling in the on-line help ticket form. Our goal is to respond to all emails within 24 hours of receipt.
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| Quick Tips/ |
- Using Help
On the left you will find a list of topics that customers commonly ask us for help. Click on the relevant topic and you will find further details to answer your questions. Search for help by entering keywords in the form above.
- Questions Answered
If you have a question, please check the Frequently Asked Questions list. This will contains answers to many of the usual questions asked.
- General Knowledge
For specific product queries, please consult the on-line Gem Library. You will find a list of products we sell and various related guides and articles.
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